Click & Collect: order online and collect from the pharmacy – including specialist advice

“Click & Collect” is simple: order an item online, choose a pharmacy, collect the product. The online offering already includes more than 9,000 products: non-prescription (OTC) and prescription medications via prescription upload as well as perfumes and beauty and healthcare products. The offering is constantly being expanded, with the aim of being able to sell the entire pharmacy range. All products can be ordered easily online from home, the office or on the move and collected during the desired time slot from one of the more than 330 Amavita, Sun Store or Coop Vitality pharmacies – including specialist advice in store, as the pharmacist is still the customer contact on health topics for the new digital services and offerings.

Pharmacies are adapting to the growing demand for flexible shopping options with “Click & Collect”. People increasingly want to order outside of opening hours and decide themselves when and where they want to collect their goods. This is the future of shopping. Customers only pay for products when they collect them. Anyone who wishes to pre-order prescription medications online simply has to upload their prescription to the Amavita, Sun Store or Coop Vitality website via the prescription upload function. They can then collect the medication later – by showing the original prescription. Products that are not in stock can also be ordered via “Click & Collect”, avoiding unnecessary waiting time and delivery charges. Beauty and healthcare items are delivered to the customer’s home, as before.

The benefits of “Click & Collect” at a glance:

• Collection location can be selected
• Saves time: the products are ready to collect
• Professional advice
• Possible to see and handle products before purchasing
• Payment only on collection
• No delivery charges