Sun Store pharmacies: more time for customers thanks to new concept

For example, a new store concept has been designed with the aim of offering customers an attractive shopping experience in the pharmacy: the new Sun Store pharmacy is fresher, brighter and more spacious. Thanks to optimised shopping guidance and new furnishings, there is more space and customers can find things more easily, while employees have more time to devote themselves to their most important task: advising customers.

As the first point of contact for health-related questions, the new Sun Store pharmacy offers more options for advice and services. At a dedicated service desk, customers can get advice on health services at the pharmacy, such as vaccinations, allergy or polymedication checks, and make an appointment directly or collect their Click & Collect orders.

The way to the cash desk is also being redesigned: customers have a direct route to checkout and are then filtered to several checkout stations, which significantly reduces waiting times.

Thanks to new specially designed furniture, the new store concept also takes the needs of people with reduced mobility into account.

Following eight weeks of refurbishment, the first Sun Store pharmacy with the new store layout will be opened on 3 December 2021 at the Migros Centre Crissier. The plan is to establish at least three to four pharmacies with this new concept per year, focusing initially on French-speaking Switzerland. In addition, individual elements of the new concept will be implemented and tested at additional Sun Store locations throughout 2022.