Annual report 2018

Galenica annual report 2018 | 13 The business model of Galenica with its three growth vectors Retail, Products & Brands and Services constitutes a unique basis for shaping the Swiss health- care market of the future with innovation and agility. The team is the star Retail Largest pharmacy network with the best offerings Retail offers a unique range of products and services in Switzerland’s largest network of locally established pharma- cies, as well as online. In the local pharmacy, advice, trust and competence come first, supported by the ability to anticipate trends with innovations. Retail systematically utilises potential synergies and orients both systems and processes consistently towards quality and efficiency. Doing so creates added value for the company, custom- ers and partners. Products & Brands Own and partner consumer brands and products Products & Brands is a significant growth driver for Galenica. Products & Brands develops and launches own and partner consumer brands and products for the entire specialist retail trade in Switzerland. This is supported with a unique sales organisation comprising specialists in purchasing, customer advice and sales promotion as well as highly qualified experts who carry out individual cus- tomer-specific training sessions. Services Best possible use of synergies As a leading partner of all participants in the Swiss healthcare market, Ser- vices provides support with integrated logistic and IT solutions from a single source. Through its unique know-how, Services consolidates its leading market posi- tion and cost leadership thanks to high-quality services and innovative offerings. Support Leverage Growth Strategy of the three Business sectors Ambition and Strategy Galenica