Sustainability is an integral part of Galenica corporate management

Management approach

The Galenica Group has formalised its commitment in the area of social responsibility with the creation of its Sustainability Committee. The Committee was reconstituted in 2017 following the IPO and the associated separation from the Vifor Pharma Business unit. The Sustainability Committee assumes an advisory and coordinating role. It is composed of one representative from each of the Retail, Products & Brands and Services Business sectors, an additional representative from HCI Solutions (Services Business sector), three representatives from Galenica Ltd. (Legal, Corporate Communications and Human Resources) and a member of the Corporate Executive Committee (CFO). The Committee is chaired by the Head Retail Services of Galenicare Management.

Quality systems

In the Retail business sector, all Amavita, Sun Store and Coop Vitality pharmacies have established a quality management system (QMS) which considers all essential processes of the pharmacies and environmental issues. Compliance with internal and external standards is monitored with regular quality audits as well as mystery purchases.

In the Products & Brands Business sector all companies have comprehensive quality management systems and are regularly assessed by Swissmedic or the Regional Medicines Inspectorate. Verfora is also certified ISO 13485 and may therefore act as a medicinal products manufacturer.

In Services, all companies have comprehensive quality management systems at their disposal. Alloga, Unione Farmaceutica Distribuzione and Medifilm are ISO 9001 certified. The process management system at Galexis is fully compliant with ISO 9001, but is not currently certified. Galexis is nevertheless periodically inspected by Swissmedic, i.e. the regional agencies for therapeutic products as part of the compliance check with the GDP guidelines. The management systems of all companies also include safety and environmental management that apply to all sites and employees.

Code of Conduct

The Code of Conduct of the Galenica Group defines the legal regulations as well as ethical rules and standards that must be followed by all employees. Conflictual situations in daily business are examined and reviewed as part of the management process. Key findings from these reviews are discussed at senior management meetings within the Business sectors, and processes or directives adapted, as necessary.

Additionally, Galenica ensures that not only the Group and its companies, but also its business partners comply with international and national laws and standards, industry-specific standards and good practices in relation to social and environmental responsibility. With this in mind, all suppliers, service providers and consultants of the Galenica Group are required to comply with a Supplier Code of Conduct, covering aspects related to ethics, labour law, health, safety, quality and the environment.


Galenica Ltd.

Untermattweg 8
3027 Bern

Tel. +41 58 852 81 11
Fax +41 58 852 81 12