In Switzerland, around 2.7 million people are living with chronic conditions such as diabetes, and cardiovascular and respiratory diseases. In order to improve the medical care that chronically ill patients receive, six established organisations, all ideally connected within the Swiss healthcare system, have joined forces to form a network: Galenica, Ärztekasse, FMH, HIN, SWICA and Swiss Medical Network. The mutual aim of the network partners is to provide optimal care for chronically ill patients through a hybrid range of treatment options. “BENECURA public” and its app gives patients and service providers access to first-rate support during treatment. The app provides users with a wide range of digital services, such as the digital “SymptomCheck” tool, which was developed by doctors to offer individual treatment recommendations, “PreventionCheck” for preventive check-ups, “Ready for doctor” for independent preparation before doctor's visits, and a digital patient file, the "Health Dossier", that can be shared directly with the attending physician on request. In the future, the Galenica Group pharmacy formats will also be integrated into customer journeys, for example for specific consultations and medication purchases on-site, online or with an e-prescription.

In this way, Galenica and its network partners are contributing to improving patients' quality of life, making them active participants in their own care process and improving the options available to service providers.